Contact ARZIR
Tell us about your project. Our engineers will respond within 24 hours.
Sales & technical support for recycling and metal processing projects. We reply within 24 hours.
Address
Lishui Industrial Park, Nanjing, Jiangsu, China
Phone
+86-25-56200956Our Response Process
From initial contact to project completion, here's what you can expect when working with ARZIR.
Initial Contact
We acknowledge your inquiry within 2 hours and assign a dedicated specialist.
Consultation
Technical consultation within 24 hours to understand your specific requirements.
Proposal
Detailed technical and commercial proposal delivered within 3-5 business days.
Partnership
Project execution with dedicated support and regular progress updates.
Our Service Commitments
Quality assurance and support you can count on.
24-Hour Response
All inquiries receive initial response within 24 hours, with detailed follow-up within 48 hours.
Quality Guarantee
ISO 9001 certified manufacturing with comprehensive warranty and parts support.
Expert Team
Dedicated project managers and technical engineers assigned to every project.
Ongoing Support
Lifetime technical support with remote diagnostics and on-site service available.
Global Reach
Worldwide installation and service network with local language support.
Project Success
Performance guarantees and commissioning support to ensure project success.
Frequently Asked Questions
Quick answers to common questions about working with ARZIR.
What information do you need for a quote?
We need details about your material types, processing volumes, site constraints, and specific requirements. Our technical team will guide you through a detailed questionnaire to ensure accurate sizing and pricing.
Do you provide installation and training?
Yes, we provide complete turnkey solutions including site preparation guidance, equipment installation, commissioning, operator training, and ongoing technical support.
What are your typical delivery times?
Standard equipment typically ships within 12-16 weeks. Customized solutions may require 16-24 weeks. We provide detailed project timelines during the proposal stage.
Do you offer financing or leasing options?
We work with various financing partners to provide flexible payment options including equipment financing, leasing programs, and performance-based contracts. Contact us to discuss available options.